Interlibrary loans

If you are a registered user and cannot find the document you are looking for at the Swiss National Library (NL) or a library in the city of Bern, you can order it from another library via interlibrary loan. Other libraries in Switzerland or abroad can also request the loan of works held at the NL.

Interlibrary loans for NL users

As a registered user of the NL, you can order books and articles from periodicals located at other libraries in Switzerland or abroad.

Ordering and fees (including VAT)

Interlibrary loan

  Conditions of use Pricing
In Switzerland Documents that are not available at the NL or another library in the city of Bern Effective costs:
fees set by lending libraries from CHF 1 to CHF 12
Abroad Documents that are not available at any library in Switzerland Effective costs:
fees set by lending libraries minimum: CHF 15 per volume

Not picked up loans

Fees
Effective costs
Fees set by lending libraries + CHF 10.- for administrative costs

Copies : delivery by mail or e-mail

In Switzerland Up to 20 pages, flat rate CHF 8.-
  Each additional page A4 CHF 0.20
  Each additional page A3 CHF 0.40
Abroad Per article Effective costs:
fees set by lending libraries minimum: CHF 15

Please complete an order form for books or photocopies for each order.

For international loans, please tick “auch im Ausland” (in Switzerland and abroad) on the form under the heading “Bestelllung” (Order).

To ensure that your order can be processed quickly, please make the bibliographic description as precise and complete as possible.

We will make every effort to supply the requested documents at the best price. You must pay the fees for books and photocopies directly at the circulation desk in the NL when you pick them up.

Delivery times

Libraries in Switzerland 1–3 weeks
Libraries outside Switzerland  2 weeks to 4 months or more, depending on the country

Delivery 

You will receive a letter or e-mail notifying you that the documents ordered have arrived at the NL’s circulation service. We do not offer home delivery of documents ordered via interlibrary loan.

Lending period and extension

  Lending period Extension
Libraries in Switzerland

2–4 weeks (determined by the lending library)

Some documents may only be consulted in the reading room

Request at the circulation desk or via e-mail

If the lending library refuses to grant an extension, the document must be returned on the agreed date.

Libraries outside Switzerland

4 weeks

Documents may only be consulted in the reading room

Request at the circulation desk or via e-mail

If the lending library refuses to grant an extension, the document must be returned on the agreed date.

Returns

Loaned documents can be returned by taking them to the circulation desk at the NL, placing them in the returns box or posting them in appropriate packaging. A charge will be made for any lost or damaged documents.

Interlibrary loans for libraries and documentation centres

Document lending

Lending conditions

  • All libraries and documentation centres in Switzerland and abroad can borrow documents from the NL’s collections through interlibrary loans.
  • Documents published more than 50 years ago may be borrowed by partner libraries, provided they guarantee that the documents will be consulted exclusively in the reading room.
  • No documents published before 1900, valuable documents, non-books or large formats are available for interlibrary loans, but reproductions of these may be ordered.
  • Documents on loan outside Switzerland must be consulted exclusively in the reading room.

Ordering

  • Monographs and some periodicals may be borrowed directly via the NL’s online catalogue Helveticat. A user ID number corresponding to the International Standard Identifier for Libraries and Related Organizations (ISIL) and a password can be obtained from the circulation service.
  • Alternatively, the interlibrary loan order form can be used.

Lending period and extension

  • The lending period is 28 days.
  • Extensions are possible.
  • Documents loaned abroad must be consulted exclusively in the reading room.

Cost

  • The cost of interlibrary loans within Switzerland is based on the principle of reciprocity.
  • For international interlibrary loans, either the principle of reciprocity or a charge of one IFLA voucher per volume applies.

Ordering photocopies

Ordering

  • Please complete the form below to order photocopies (analogue or digital).
  • Please contact the Photography and Reprography service for other forms of reproduction.

Pricing

  • The rates stipulated in the Ordinance on fees charged by the Swiss National Library apply. A fee of CHF 10.- will be charged for administrative costs.
  • Afin de limiter les coûts de facturation, il est recommandé d’utiliser comme moyen de paiement pour les commandes de photocopies (analogues ou digitales) : 1 Voucher IFLA par article jusqu’à 20 pages

Identifiers and accessibility codes for interlibrary loans within Switzerland

Library identifiers and addresses

The NL assigns each library a standardised alphanumeric identifier for interlibrary loans within Switzerland. The library identifiers and addresses used for interlibrary loans are managed by the NL and can be consulted in the ISplus/HelveticArchives database.

Accessibility codes

Libraries determine their own accessibility code for the delivery of documents under interlibrary loans. The following accessibility codes are available:

A Documents* delivered within 48 hours
B Documents* delivered within one week
C Documents* delivered only if no A or B location exists (specialist and private industry libraries)
E Documents may be consulted on site (by prior appointment); articles may be photocopied only if no A, B or C location exists

* Monographs and photocopies of articles from periodicals or monographs

Requesting an identifier and accessibility code

To request an identifier and accessibility code for your library, complete the form below and send it to the NL.

Identifier request form (in German) (PDF, 64 kB, 12.01.2015)Please complete the form and hand it in at the circulation desk or post it to us.

Last modification 23.04.2020

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Contact

Swiss National Library
Interlibrary loan
Circulation
Switzerland
Phone +41 58 462 89 17
Fax +41 58 464 13 33
E-mail

Swiss National Library
Circulation
Hallwylstrasse 15
3003 Bern
Switzerland
Phone +41 58 462 89 79
Fax +41 58 464 13 33
E-mail

Swiss National Library
Copy
Photo and Reprography
Hallwylstrasse 15
3003 Bern
Switzerland
Phone +41 58 463 56 29
E-mail

Print contact

https://www.nb.admin.ch/content/snl/en/home/information-professionals/mediation/ill.html